Last updated: 10 October 2019
Actioncy Ltd is the "controller" of the personal data about you which is collected from your use of Actioncy. A controller is the person who determines the purpose and manner in which your personal data is processed. This privacy notice explains what information we hold and collect about you, how we’ll use that information, who we’ll share it with, the circumstances in which we’ll share it and what steps we’ll take to make sure it stays private and secure. It continues to apply even after you stop using Actioncy.
We are Actioncy Ltd, a company registered in England and Wales with company number 10105245 and with a registered office at One East Poultry Ave, c/o Spencer Legal - IW, EC1A 9PT London.
You can write to us at 1 Baker's Yard, First Floor, EC1R 3DD London or by email to firstname.lastname@example.org. For more information please visit our website at www.actioncy.io.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We obtain your personal data from the following source:
We will store, access and use your personal data:
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you at the time and we will explain the legal basis which allows us to do so.
Our use of your personal data (as described above) is necessary for:
Our use of your personal data is subject to a framework of safeguards that help make sure your rights are protected. This includes ensuring you have the ability to exercise your rights in relation to your personal data and complain if you are dissatisfied (please see ‘Your rights’ below).
By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for 6 years after they cease being customers for tax purposes. We will delete other information about you within 12 months of your closing your account with Actioncy. In some circumstances you can ask us to delete your data: see Your Rights below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. We will generally delete accounts in batches periodically (for example, quarterly, six monthly, yearly) so, depending on when the batch is run, your personal data may be deleted earlier or later than set out above.
We may use your information to provide you with information about our products and services, and also products and services from our partners and other relevant third parties whose services we believe you might be interested in. We may need your consent to communicate by certain channels and we will always make sure we get this where we need to.
You have right to opt out of receiving marketing communications from us at any time (see ‘Your rights’ below).
We may provide your personal data to third parties so that provide services to us in connection with the Actioncy service. These third parties are obliged to keep your details secure and use them only to fulfil instructions provided by us. Examples of the type of third parties we are likely to use are: cloud infrastructure and software-as-a-service providers (for example, Amazon Web Services), email service providers (for example, Mailchimp), auditors.
We use a range of measures to keep your information safe and secure. We require our staff and any third parties who carry out any work for us to comply with/appropriate compliance standards including obligations to protect information and applying appropriate measures for the use and transfer of information.
We rely on you to make sure that the information you give us is accurate and up to date, and you must tell us if anything changes (such as your address) as soon as possible.
You have a number of rights in relation to the information that we hold about you including:
If you wish to exercise any of the above rights please contact us at “Actioncy Tech Ltd. Data Subject Rights Team”, 1 Baker's Yard, First Floor, EC1R 3DD London or email email@example.com.
If you are unhappy about how we are handling your personal data please contact us (see ‘Who we are’ above for our contact details). You may also file a complaint with the Information Commissioner’s Office, which regulates our processing of personal data.
You can contact the ICO as follows:
Phone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF.
Going to their website at www.ico.org.uk.